External Sales Executive

The External Sales Executive is responsible for generating accurate quotations, coordinating logistics, maintaining client relationships, and ensuring administrative and operational efficiency throughout the relocation process.

Sales Targets Met Timeously

• Meet and exceed monthly and annual sales targets within agreed timeframes.
• Produce a high volume of accurate and timely quotations.
• Manage and convert web leads and new business enquiries.
• Ensure accurate assessment and volume measurement for all quotes.

Conduct Sale

• Collaborate with Internal Sales to secure new business opportunities.
• Determine pricing in consultation with the Sales/Branch Manager.
• Produce competitive and accurate quotations.
• Promote and finalise the second sale for moving and insurance services.

Planning and Logistics of Move

• Liaise with the Operations team to coordinate bookings and confirm customer requirements.
• Ensure all client documentation (acceptance forms, payments, company orders, insurance applications) is completed and received.
• Arrange and pre-book storage when required.
• Communicate all booking details and special requirements to Operations in advance

Administration and Operational Control

• Plan and diarise daily client surveys and appointments efficiently.
• Ensure accurate allocation of costs and completion of quote grids.
• Produce and manage client invoices and ensure timely collection of payments.
• Liaise with shipping lines for rate confirmation and updates.
• Open and maintain client files with complete documentation and follow-ups.
• Compile and submit weekly and monthly sales reports to the Branch/Sales Manager.

Relationship Maintenance

• Conduct client follow-ups within 24–48 hours after initial contact or move completion.
• Provide consistent feedback on move progress to ensure seamless operations.
• Keep Branch/Sales Manager informed of client status and potential issues.
• Coordinate with Operations and Warehouse teams regarding moves and storage needs.
• Educate clients on all aspects of the relocation process, including packing, crating, insurance, customs clearance, and destination services.

Skills & Attributes

• Able to work independently and under pressure
• Strong communication and negotiation skills.
• High attention to detail and accuracy in documentation.
• Excellent customer service and relationship management abilities.
• Proficient in MS Office (Excel, Word, Outlook).
• Knowledge of logistics or relocation industry processes (advantageous).

Requirements:

• Namibian citizen.
• A valid driver’s license and own reliable vehicle.
• 1 - 3 years relevant experience.
• Sales and Marketing qualification will be an added advantage.

Closing Date: 19 November 2025