Operations and Business Development officer

Our client who is an international freight forwarder is seeking a proactive and results-driven Operations and Business Development Officer to join their team. The successful candidate will play a key role in improving operational efficiency while identifying and driving new business opportunities to support organizational growth.

Key Responsibilities:

Operations Management

• Oversee daily operational activities to ensure efficiency, quality, and cost control

• Develop and implement operational policies and procedures

• Monitor KPIs, budgets, and performance metrics

• Coordinate logistics, procurement, and resource planning

• Improve workflows and eliminate operational bottlenecks

Business Development

• Identify new markets, clients, and partnership opportunities

• Prepare business proposals, tenders, and contracts

• Lead negotiations and close deals

• Maintain strong relationships with existing and prospective clients

• Conduct market research and competitive analysis

Strategic Support

• Support executive leadership with business planning and growth strategies

• Prepare performance reports and forecasts

• Align operational capabilities with business expansion goals.

Core Skills & Competencies:

• Strategic planning & execution

• Strong negotiation and communication skills

• Financial and commercial awareness

• Process optimization & problem solving

• Market analysis & client management

• Project management & leadership

Qualifications:

• Degree in business administration

• At least 2 years experience in the field of logistics, or freight forwarding

• Fluent in English and Afrikaans

Closing date: 15th January 2026