Africa Personnel Services (APS)
- 12 active jobs (view)
- aps.com.na
Description
Are you a self-driven sales professional ready to grow with a market leader? As our New Business & Growth Specialist, you will own the full sales lifecycle from independently identifying new opportunities to expanding our key partnerships. If you have a disciplined approach to pipeline management and a talent for converting strategic leads into sustainable, profitable partnerships, we want to hear from you. Responsibilities: Provides a secretarial service regarding the following:
- Maintenance of a complete telephone and address database.
- Screening mail received and forwards to relevant Director of staff member when required.
- Printing e-mails that need to be attended to.
- Organizing the Director's electronic files and e-mail addresses.
- Assists with relief duties as and when required.
- Stands in for other Secretaries in their absence.
Account Management & Expansion
- Manage a named portfolio; conduct regular QBR-style reviews with Top 20 accounts.
- Cross-sell and upsell adjacent services to increase average revenue per account.
- Track contract end-dates (prospects and customers) to time re-engagements and prevent lapses.
Pipeline, Forecasting & Reporting
- Maintain an accurate, time-stamped pipeline in CRM with stages, probabilities, values, and next actions.
- Submit weekly sales plans (typically Fridays) and call sheets (target: 8 meaningful client interactions/day; guideline 6 new + 2 existing).
- Present weekly pipeline updates and monthly forecast accuracy reviews with Sales/Branch leadership.
Commercials & Deal Quality
- Prepare costings in Excel; ensure pricing aligns with margin thresholds and branch strategy.
- Complete all sales documentation accurately (contracts, surveys, installation/handover packs).
- Ensure credit vetting is complete before activation, partner with Operations for seamless start-up.
Customer Experience & Retention
- Resolve complaints within 48 hours and close the loop with the customer.
- Set and monitor service-level expectations with Operations; escalate risk proactively.
- Champion product innovation and value-added services.
Decision Rights & Ways of Working
- Operates independently day-to-day; self-manages territory, calendar, and priorities.
- Escalates only on policy exceptions, pricing outside guardrails, or material risk.
- Collaborates cross-functionally (Operations, Credit, HSE/Compliance) to ensure delivery readiness before the deal close.
Requirements
Qualifications:
- Matric (Grade 12) required.
- National Diploma/Degree/Certificate in Marketing, Sales.
- 5+ years B2B field sales, ideally in hygiene/cleaning/pest control or adjacent services.
- Proven hunter/closer with repeatable wins and referenceable accounts.
- Experience presenting at multiple stakeholder levels (operational to executive).
- Must have a valid, own reliable vehicle and willingness to travel.
Competency Requirements:
- High initiative, accountability, and follow-through.
- Negotiation, objection handling, and competitive displacement.
- Relationship building, written/verbal communication, and executive presence.
- Resilience under pressure; organized, reliable, and detail accurate.
Closing date: 29 April 2026
