Branch Manager (Walvis Bay)

At APS, we attribute our success directly to the competencies and attitudes of our team leaders. In our continued pursuit of upholding our exceptional standards, we are actively seeking Managers who can inspire and drive our staff towards high productivity and the attainment of superior work quality. We value leaders who can listen to customer needs and wants, respect their opinions, and translate this understanding into consistently high-quality customer service.

Critical Skills (Documentation of these skills is imperative):

• Performance Management: Demonstrated expertise in enhancing employee performance.
• Operation Management: Proven ability to efficiently oversee and optimize business operations.
• Customer Relations Management: Track record of effectively managing and nurturing customer relationships.
• Finance (Cost/Expense) Management: Proficiency in financial management with a focus on cost and expense control.
• Sales & Marketing Experience: A history of success in sales and marketing activities.

Key Responsibility:

• Deliver Comprehensive Customer Service: Offer a comprehensive service experience to both our existing and new customers.
• Continuous Employee Communication: Maintain open and ongoing communication with our employees and promptly address any concerns or issues they raise.
• Efficient Documentation Management: Establish and uphold a system that ensures the punctual and accurate submission and processing of all relevant documentation.
• Sound Financial Management: Apply prudent financial management principles consistently throughout your responsibilities.
• Legal Compliance: Ensure compliance with all legal requirements and manage all legal matters concerning our employees effectively.
• Training and Development: Develop and implement appropriate training programs for supervisors and workers when necessary to enhance their skills and capabilities.
• Business Growth: Actively contribute to the marketing and expansion of APS's business.

Requirements

• A degree in the related field is a prerequisite for this position.
• Code B Driver's License: Possession of a valid Code B Driver's License.
• 5+ Years of Proven Operational Experience: A track record of at least five years in operational roles, demonstrating your competence and experience.
• Strong Business Acumen: A deep understanding of business operations, including financial and strategic aspects.
• Proficiency in Microsoft Suite and Operational Software: A high level of proficiency in utilizing Microsoft Suite and other relevant operational software to enhance efficiency.
• Adept Problem Solver and Decision Maker: The ability to effectively solve problems and make decisions, particularly in operational contexts.

Closing date: 29 August 2025