Debtors Clerk

We are seeking a detail-oriented Debtors & Collections Clerk to manage the full accounts receivable cycle from invoicing to debt recovery. The ideal candidate will maintain professional relationships, ensure timely payments, and support a steady flow of income for the business. 

Key Responsibilities:

• Accounts Receivable Management:

• • Maintain an updated debtor’s age analysis and print twice weekly to identify new and overdue accounts.
  • Perform detailed account reconciliations to explain part-payments, short-payments, or skipped invoices to customers.
  • Create and distribute accurate invoices to debtors promptly.

• Active Debt Collection:

• • Contact pool service, maintenance, shop, and construction clients to ensure speedy payment.
  • Use all available channels (phone, email, WhatsApp) to reach clients; this includes contacting them at their place of work or making personal residential visits if they are unresponsive.
  • Flag accounts that are two months overdue and issue Letters of Demand following Financial Manager approval.

• Reporting & Administration:

• • Provide daily and weekly collection stats and feedback on expected payments to the Financial Manager.
  • Collaborate with the Financial Manager to negotiate payment deals or settlements.
  • Upload all required documentation and data to Dropbox daily for management review.
  • Escalate complaints or payment disputes to respective department managers, ensuring a resolution is reached. 

Key Skills:

• Strong organizational skills and attention to detail are essential.
• Professional and firm telephone/email manner.
• Strong negotiation and debt recovery skills.
• High numeric skills with strict attention to detail.
• Ability to work under pressure and meet daily deadlines.
• Honest, reliable, and highly disciplined.

Requirements:

• Grade 12.
• Minimum 3-5 years in Debtors/Collections.
• Computer literate (Excel and Pastel).
• Monday–Friday (07h00–17h00), plus one Saturday per month and overtime as needed.

Closing Date: 08 April 2025