Divisional Manager

Our client is seeking a powerhouse divisional manager to build and lead a core division from the ground up. This is not a "maintenance" or "custodial" management role. You will be responsible for the operational, administrative and technical architecture of a business unit where success is defined by production, not just presence.

We are not looking for industry-specific experience (the pool industry is not required). We are looking for an expert in service delivery, production management, and team accountability.

Key Responsibilities

• Operational Build-Out: Establish and refine service delivery systems and production workflows.
• Performance Leadership: Manage team accountability through rigorous KPI tracking and performance controls.
• Administrative Excellence: Maintain high organizational standards to ensure the unit runs lean and error-free.
• Outcome Management: Monitor daily production metrics to ensure the "product" (completed, high-value service) is delivered consistently.
• System Implementation: Identify bottlenecks and implement structural solutions to sustain long-term growth.

• Proven Leader: 5–10 years of experience managing teams with a track record of exceptional service results.
• Systems Architect: Ability to implement organizational structures, performance controls, and efficient systems.
• KPI & Data Driven: Thrives on accountability; must provide verifiable evidence (data/references) of previous successes.
• Strategic Problem Solver: Proven ability to turn around underperforming operations.
• Expert Communicator: High-level skills in managing both staff performance and client relations.

Closing date: 07 April 2026