Lodge Manager

Our client is seeking a disciplined and experienced Lodge Manager to oversee the daily operations of a lodge in southern Namibia. The successful candidate will serve as the face of the establishment, ensuring a seamless and memorable experience for guests from booking through to departure.

This role requires a strong and decisive leader who can effectively manage staff, uphold high hospitality standards through consistent quality control, and coordinate events such as weddings and conferences with precision and professionalism.

Key Responsibilities:

• Guest Relations: Manage bookings via telephone and digital platforms, oversee guest check-ins and check-outs, and process payments while maintaining control of safe keys.
• Staff Management: Supervise lodge staff, address and resolve personnel matters, and prepare weekly duty rosters and shift schedules.
• Quality Control: Conduct regular spot checks of guest rooms and facilities to ensure consistently high hospitality standards.
• Events Coordination: Plan, coordinate, and oversee conferences and weddings, ensuring smooth and professional execution.
• Inventory & Logistics: Carry out stock takes for the bar and kitchen, and assist with the collection of supplies from town when required (shared responsibility with the farm manager).

• Experience: Minimum of 3–5 years’ experience in lodge management or a similar hospitality leadership role.
• Personal Attributes: Friendly, reliable, and a disciplined leader with a firm and effective management style.
• Languages: Fluent in English; proficiency in Afrikaans and German will be a added advantage.
• Technical Skills: Proficient in Microsoft Office; experience with NightsBridge, HOP, and Africlock systems will be beneficial.
• Communication: Strong written communication skills.
• License: Valid driver’s license required.

Closing Date: 11 May 2026