Lodge Manager

We are seeking an experienced, hands-on, and service-driven Lodge Manager to oversee the daily operations of an exclusive 5-star lodge in Central Namibia. This role is ideal for a hospitality professional who thrives in a remote luxury environment and is passionate about exceptional guest experiences, wildlife, safari tourism, and operational excellence.

As part of a growing luxury lodge operation, the Lodge Manager will play a key leadership role in developing the lodge’s reputation, driving bookings and guest satisfaction, and managing a high-performing team. The successful candidate must be comfortable living on-site and leading by example in a remote bush environment.

Key Responsibilities 

Lodge Operations & Guest Experience

• Oversee the daily operation and smooth flow of the lodge, including housekeeping, food & beverage (F&B), maintenance, guiding activities, and guest services.
• Deliver and maintain exceptional 5-star guest experiences with a focus on personalised and “invisible service.”
• Anticipate guest needs proactively and resolve issues efficiently and professionally.
• Ensure high standards of lodge presentation, cleanliness, and hospitality always.
• Coordinate safari, hunting, and tourism guest activities in collaboration with Professional Hunters (PHs), guides and operational staff.

Bookings & Business Development

• Manage lodge bookings, guest communications, and reservation systems.
• Drive customer acquisition through provided booking platforms, travel networks, hunting operators, and tourism partnerships.
• Assist in developing the lodge brand and growing occupancy across hunting, safari, and tourism markets.
• Build and maintain strong relationships with guests, agents, and repeat clientele.

Staff Management & Leadership

• Supervise and lead lodge staff to maintain luxury service standards.
• Prepare duty rosters, manage leave schedules, and oversee staff wellness and performance reviews in accordance with Namibian Labour Law.
• Foster a positive team culture focused on accountability, professionalism, and guest satisfaction.
• Lead by example and maintain calm, solution-orientated leadership under pressure.

Financial & Administrative Management

• Manage lodge budgets, petty cash, supplier accounts, and month-end financial reporting.
• Maintain strict stock controls for the bar, pantry, curio shop, fuel, and operational supplies.
• Conduct regular stock takes and audits to ensure accountability and zero “out-of-stock” incidents.
• Coordinate procurement and logistics within a remote operating environment.

Experience

• Minimum 5 years’ management experience within a luxury lodge, safari lodge, hunting lodge.
• Experience in remote lodge operations is essential.

Skills & Competencies

• Strong financial literacy and administrative skills, including budgeting and Excel proficiency.
• Excellent organisational and operational management skills.
• Strong booking and guest relations experience.
• Valid driver’s licence is required.
• Fluent in English and Afrikaans; German language skills will be highly advantageous.
• Strong problem-solving abilities with a proactive and flexible approach. 

Personal Attributes

• Professional, energetic, and service-orientated personality.
• Strong leadership and interpersonal skills.
• Ability to work independently and take ownership of the lodge operation.
• Calm under pressure with excellent decision-making abilities.
• Passion for hospitality, wildlife, and the Namibian tourism industry.

Working Conditions

• Lodge is near Hosea Kutako Airport - Khomas Region
• Accommodation and all meals provided.
• Suitable for a single candidate or potentially a couple

Closing date - 2 June 2026